Returns and Exchanges Wine is a perishable product. If a bottle is bad we will gladly issue a shop credit for the bad bottle-no questions asked. we trust your judgment. You have the right to cancel your order within 24 hours with a refund. Exchange Policy We will gladly exchange any wine for any reason. A store credit will be offered toward future purchases. You are respnsible for the return costs. Returns should be made to Bon Vivant 1901 Govenor's Pointe Dr Suffolk, VA 23436 Bon Vivant Market -- Smithfield 1504 South Church Street Smithfield, VA 23430(757)365-0932 Bon Vivant Market -- Suffolk 1901 Governor's Pointe Drive Suffolk, VA 23433 (757)238-7038